Returns & Refunds
At BRĒZ, we stand behind the quality of our social tonics and want you to be completely satisfied with your experience. If you are not happy with your purchase, we offer a 30-day return policy for unopened products or a satisfaction guarantee for first-time customers.
Contact Support
Email our customer experience team with your order number and the reason for your return request within 30 days of delivery.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
Pack Your Items
Securely pack the unopened cans in their original packaging to ensure they are not damaged during transit back to our warehouse.
Get Refunded
Once our team inspects the returned items, we will issue a refund to your original payment method, typically processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing